Help Center
Can't find what you need? Our support team responds within one business day.
Account setup, verifying your profile, and your first 14-day trial.
Connecting Dhan, Zerodha, Angel One, Upstox and 4 more brokers.
How I-Scores, F&O rankings and Discipline Scores are calculated.
Upgrades, downgrades, invoices and the cancellation policy.
Frequently asked
Go to Settings → Brokers, choose your broker from the list of 8 supported brokers (Dhan, Zerodha, Angel One, Upstox, Fyers, Shoonya, Alice Blue, 5paisa), and authorize the connection via your broker's own login. Connected-broker trade orders are available only for eligible Stocks and F&O. Complete other asset purchases with your provider, then record the completed holding in your portfolio.
I-Scores update as new filings, price action or news sentiment come in, so a score can shift between sessions as CapLLM analyzes the latest available data.
Use Account → Billing or Pricing to choose a plan and complete checkout. Plans cover 30 days; automatic proration is not offered. See our Cancellation & Refund Policy for non-renewal and billing-support requests.
Depending on the broker, a connection can require access tokens, API keys or login-flow authentication details. Required stored broker credentials are encrypted. Revoke access through your broker and disconnect the account in Broker Management; never send credentials to support.
Product features require an active trial or paid plan. Account settings and private saved portfolio reports remain accessible; expiry does not promise free access to all signal or score history. See our Privacy Policy for retention information.
In Account settings, choose monthly, quarterly or annual portfolio reports. The default is Never. Reports separate completed-period realized results from current holdings and all-time totals. Set Never to stop future scheduled reports; existing private reports remain in your account.
Describe the problem and the page you were using. Response time depends on the request; do not include passwords, API keys or other credentials.