Compliance & Regulation
Target Capital operates under strict regulatory oversight
Compliance Framework
Our comprehensive compliance program includes:
- Anti-Money Laundering (AML) procedures
- Know Your Customer (KYC) verification
- Best execution policies
- Conflicts of interest management
- Record keeping and reporting
- Employee supervision and training
- Cybersecurity and data protection
Complaint Resolution
We maintain formal procedures for handling customer complaints:
Complaints Coordinator: Mukund Krishnasamy, CCO
Email: complaints@targetcapital.ai
Phone: +91 72001 89076
Response time: 48 hours for acknowledgment, 30 days for resolution
Dispute Resolution
If a complaint is not resolved to your satisfaction, you may escalate it through the investor grievance mechanisms established by the Securities and Exchange Board of India (SEBI):
- SEBI SCORES — file your complaint online at scores.sebi.gov.in.
- SMART ODR (Online Dispute Resolution) — SEBI's neutral mediation & arbitration portal at smartodr.in.
- Exchange IGRC — Investor Grievance Resolution Committees at NSE and BSE.
Target Capital is a technology research and analytics platform. Trade execution is carried out by your connected SEBI-registered stock broker; broker-related disputes are governed by that broker's terms and the relevant exchange's bye-laws.
Grievance Redressal Officer
Name: Mukund Krishnasamy
Designation: Grievance Redressal Officer & Data Protection Officer
Email: grievance@targetcapital.ai
Phone: +91 72001 89076 (Mon–Fri, 10:00–18:00 IST)
Registered Address: Scentric Networks Private Limited (CIN: U31909TN2020PTC135006), No. 67/25, Second Floor, 2nd Street, Periyar Nagar, TNHB Colony, Korattur, Chennai, Tamil Nadu, India – 600080
Unresolved complaints can be escalated to the SEBI investor-grievance portal: SEBI SCORES or via Online Dispute Resolution at SMART ODR.
Chief Compliance Officer: Mukund Krishnasamy
Email: compliance@targetcapital.ai | Phone: +91 72001 89076